Roux Laboratories, Inc. d/b/a Colomer USA or The Colomer Group ("Colomer"), is a New York corporation. The Creme of Nature Web Site ("Web Site") is made available to you to provide additional information on these products and services. Colomer maintains this Site for your personal, educational, and other noncommercial use.
Type of Information Collected
We may collect and store information from you that you voluntarily choose to give us or enter on our Web Site, including, but not limited to, "personally identifiable information" such as your name, address, e-mail address, phone number, credit card information, and other information that specifically identifies you. We also may collect and store information when you place an order, register with us, send us an e-mail or call us, enter a sweepstakes, or enroll or participate in a club or service. It may also include any other personal or preference information you provide to us. It may also include information you submit about other people, for example, the name and address of a gift recipient.
We collect your personally identifiable information in order to provide you with the services you request, to personalize product information, and to process your requests for coupons, free samples and other offers. We may also use your personally identifiable information to provide you with additional information about our products and services and to send you information on other products and services that may be of interest to you. If so, we will state this in the area of our Web Site where we collect personally identifiable information for these purposes and will allow you to choose not to be contacted.We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.
Security and Use of Information
When you register at our Web Site, we respect your privacy. If you need to provide personally identifiable information to access features or services, we will clearly disclose how the information will be used.
In addition, since we conduct research on users’ demographics, interests and behaviors based upon information provided to us during use of our Web Site, we may combine your information with information collected from other individuals to produce anonymous, aggregated statistical information. Aggregated data does not include personally identifiable information. We use this demographic information, such as the percentage of male or female visitors, or the percentage of visitors within certain age brackets, to improve the content of our Web Site. We also may share this anonymous, aggregated information with partners or other third parties.
We use security procedures to protect any personally identifiable information you submit from misuse or unauthorized disclosure. We cannot guarantee, however, that such information will be completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet. We also cannot guarantee the privacy of e-mail communications to and from our Web Site.
Cookies are small text files that a web site places on an individual computer’s hard drive. A cookie uniquely associates your computer with information stored at the web site. Cookies are standard technology in the Internet industry and may be used by us on our Web Site. These cookies identify your computer, and not you as a user. We never save personal information, such as passwords or credit card information, on cookies.
The use of advertising cookies and other technologies, such as so-called "clear GIF" files by third-party servers is common in the Internet industry. Advertisers and other third parties may employ these types of technologies on our Web Site in order to collect anonymous, aggregate information concerning our visitors. This anonymous, aggregate information does not identify you personally, and we do not allow any third-party unaffiliated with Colomer to collect personally identifiable information at our Web Site.
Third Party Web Sites
"Buy Now" Option
An Internet Protocol (IP) address is a number that is assigned to your computer by your Internet Service Provider (ISP) for whenever you log onto the Internet. Colomer may use IP addresses to collect aggregate and anonymous information about the number of visitors to its Web Site and overall site usage. Your IP address is not linked with personally identifiable information about you. Colomer does reserve the right, however, to use IP addresses to identify individuals who threaten our Web Site, service or customers.
Coupons and Free Samples
Our Web Site may provide you with an opportunity to request free samples or download coupons. In order to process your requests, Colomer may ask for personally identifiable information. In these instances, we will clearly describe the purpose for collecting such information, as well as its intended uses.
Surveys and Contests
From time to time, we may ask for personally identifiable information when you complete a survey or enter a contest. In these instances, we will clearly describe the purpose for collecting such information, as well as its intended uses.
Our Web Site is not directed at children and we will not accept or request personal information from individuals we know to be under the age of 13.
Accessing, Updating and Removing Your Personally Identifiable Information
You may update, correct, or delete personally identifiable information you have provided us at any time. Accordingly, upon your request, and to the extent your request does not compromise our privacy policies, we will provide you with access to personally identifiable information you have previously provided to us, and allow you to update and correct this information. If you wish to update or revise this Information, please contact CremeofNature@us.thecolomergroup.com and we will update or revise your personally identifiable information in the manner you request.
In addition, in certain circumstances, we may be able to provide you with the ability to decline -- or "opt-out of" -- certain mailings and other materials we may offer. For these materials, you will be able to specify whether you wish to opt-out by clicking on the "opt-out" button at the time such additional information may be requested, and following any other directions then provided.
Finally, if you request, we will remove your name and other personally identifiable information from our databases. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. If you wish to remove your name and other personally identifiable information from our database, please create an email with the term "Unsubscribe" in the subject line, and send the email to CremeofNature@us.thecolomergroup.com. As an alternative, you may write to us with your request, at the mailing address listed below. You will be removed our databases generally within three business days of our receipt of your request.
Because aggregate information does not personally identify our users, we do not provide our users with access to aggregate information, and users may not update, revise, or delete any aggregate information.
You may contact us, for any reason, by e-mail as follows:
You may contact us by regular mail as follows:
Roux Laboratories, Inc.
Attn: Customer Service
P.O. Box 37557
Jacksonville, Florida 32236
Last revised: September 28, 2005
© 2006 Roux Laboratories, Inc. ALL RIGHTS RESERVED